MLM Directory

With ACN, How can I get my back?

I have recently joined ACN and paid about $ 500 for training material package. A few days after, I bought 3 digital modem units ($68/each) with a hope of "helping" customers to save their money on long distance calling. Then, I found that it's kind of expensive compare to other services if I sell that to the people I know, so I don't sell. Today, I check out my credit card statement. The company charges me monthly service charge of $27.00/each. Why is that? I haven't signed any contract of opening a service! Perhap some people succeed with network marketing and many people believe that it is a scam. I don't know what to say regarding this issue. But I want to have my money back. I even want to file a small claim or so. Please help me with your advice before I go and file a claim or start a conversation with ACN top-tier mans. Thank you so much.

Public Comments

1. ATBC They probably have you on an "auto-ship" status where theu automatically bill your CC to keep you active (where you keep your position) in the company. As a rule of thumb I do not ever consider a company that makes you pay for training (CD,Marketing tips, etc...) or a company that requires you to purchase product or keep inventory. Somewhere in the wording you agreed to this being done. I appreciate you not coming here and labeling ACN a scam (I am no way affiliated with them) because when one company in MLM is labeled a scam it hurts all of us in the industry. I only wish I could have found you for my team, you sound like a level headed person.
2. Legally it is not a scam. Ethically it is. They have very smart lawyers who know how to work that fine line between finding a way to persuade you to give them your money and staying within the boundries of the law. As far as your $500 investment goes, kiss your money goodbye. You asked for the goods and they were delievered. As far as the modems, you are stuck with them unless you can sell them on ebay. For the unexpected $27 charge, you can dispute it. Technically these gimmick type of money making products walk the fine line between being a scam and not being a scam. LEGALLY they are not. But when you get deep enough into the program, you realize that you have been had. As long as they deliver their "training materials" as described they are in compliance. So as long as they give you products or services for an agreed upon price it is technically not a scam. But when it comes to the empty and false promises, although unethical, they have not done anything wrong from a legal perspective. There are no laws against lying unless the statements deal directly with the product or service being sold. In this case, the fine print probably said that you could save people money based on the competitors regular undiscounted prices. And one final side note- Be wary of the people who say, "I am sorry you got scammed but my program is better and you will make money" They just see you as being another sucker.