Question 1 Which IS manager is responsible for developing and monitoring standards and procedures to ensure that systems within the firm are accurate and of good quality? Auditing or computer security manager CIO Quality assurance manager Project manager Question 2 Which executive-level person is responsible for overseeing and managing the organization's information systems? Chief Knowledge Officer Chief Technology Officer Chief Information Officer Chief Operations Officer Question 3 Which type of information system supports and integrate all facets of the business, including planning, manufacturing, sales, marketing, and so on? Customer Relation Management System Functional Area Information System Enterprise Resource Planning System Transaction Processing System Question 4 It was joked that CIO stood for "Career is Over" because of the high turnover rate of CIOs. The primary reasons for CIO dismissals was: tightening budgets for technology and unrealistic expectations for CIOs by management. many CIOs could not keep up with constantly changing technologies and employee expectations. many CIOs left to take similar positions at dot-coms. CIOs tended to be technically-oriented but were ineffective managers. Question 5 Which IS manager is responsible for coordinating and managing all new systems projects? Project manager Systems manager Operations manager Development manager Question 6 Which IS manager is responsible for managing database and database management software use? Database administrator Network manager Development manager Systems manager Question 7 Which IS manager is responsible for managing the firm's World Wide Web site? Database administrator Telecommunications manager Network manager Webmaster Question 8 In 1983, Apple launched the ________, which proved to be a commercial disaster. Jane Lisa Mary Jane Liz Question 9 Which type of information system comprises a collection of technology-based tools to enable the generation, storage, sharing, and management of knowledge assets? Data mining and visualization system Collaboration System Expert System Knowledge Management System Question 10 Systems that support electronic commerce are considered: a declining fad. too complex. cumbersome to use and difficult to navigate. very popular and important. Question 11 Nicholas Carr argued that as IT becomes more pervasive, it will become more: ubiquitous. unique. unusual. unnecessary. Question 12 The business competency area for IS professionals: is more strategic than technical. sets them apart from others who have only technical skills. is the easiest to outsource. None of these. Question 13 While some IS professionals have only technical skills, others stand out for having a quality that enables them to understand (1) systems development and integration, (2) complex problem solving, and (3) management of technical personnel. This quality is called: management. technical smarts. systems development. systems competency. Question 14 Which type of information system is used to create, store, and analyze spatial data? Data mining and visualization system Geographic Information System Expert System Knowledge Management System Question 15 Which IS manager is responsible for managing IS services such as help desks, hot lines, training, consulting, and so on? Information center manager Maintenance manager Systems manager Account executive Question 16 Which IS manager is responsible for supervising the day-to-day operations of the data and/or computer center? Operations manager IS planning manager Systems manager Account executive Question 17 In the last 10-15 years which of the following challenges have faced CIOs? Tight budgets Unreasonable expectations High dismissal rates (CIOs being fired) All of these Question 18 ________ is/are combinations of hardware, software, and telecommunications networks that people build and use to collect, create, and distribute useful data, typically in organizational settings. Technology Business Routers Information Systems Question 19 Today, information systems: are clearly delineated amongst these major systems categories. oft