I fell into the University of Phoenix online trap because I was a new mother trying to work at the same time and didn't know any other way to get an education and raise my kid, without quitting my job. I paid their high tuition and graduated. It was only after I should have received my diploma was I told that they accidentally dispersed too much pell grant money to me earlier in the year, many months ago, and that I had to pay THEM back instead of the government (who I could have made plans with). I couldn't figure out if what they were telling me is legal or not. I couldn't determine if the money was really owed to the government or not because the only bill I ever received was from the university of phoenix. Had they let the government bill me, that would have seemed like substantial proof, and I would have gladly set up payment arrangements or anything. But in UoP billing me, I was denied my diploma and all information I need to get a better paying job to pay these loans that are now crashing all around me. I know that part doesn't matter, but what does confuse me is whether this practice is legal, deceptive marketing, or whatever.