I appriciate your help in advance, I have not been to school in over 20 years I am a little stressed with creating a business plan for my business I am hoping to initiate. Hoping for a clear concise explainations and correct use of grammar. PRODUCT/SERVICE Purpose of the product/service Baker's Seasoned Drapes provide full consultation services offering custom crafted soft window drapery products such creations as; draperies, valances, bedding, pillows, hardware etc. . . . The Company’s revenue stream will come from the direct sourcing, purchases from custom crafted units on behalf of clients. Since the service is to produce a higher end specialty segment, the two most important aspects of production are quality and scheduling. The companies projected customers will have buying power as they represent the reputation of the businesses final product produced. Therefore if the company does not produce the necessary items with the required specifications when needed, the loss of future revenue from a client can be significant. Unique features Baker’s Seasoned Drapes is in the business of providing clients with an outstanding level of service that they can call upon for support regarding window decorating of homes, offices, and apartments. Our line of custom products is made in an assortment of textiles to fit any area in the home to any specification in array of hundreds of fabric choices. At the onset of operations, Management intends to integrate a number of new technologies that allow users to take virtual tours of homes with decorated windows that they can have installed in their homes. This will not only allow the business to operate more cost effectively, but will also provide a strong marketing image for the Company. Stage of development The company is at the very beginning of development. Investigating availability of grants, resources and establishing relationships with vendors and contractors to acquire an adequate estimate for startup. The goal is to have the business operational by September 2012. Future research and development Patent research and application may be established in the future depending on result of investigation. Eventually Mrs. Baker wants to expand Baker's Seasoned Drapes into LLC with a store front also marketing ready-made items to serve more segments of the community. Trademarks, patents, copyrights, licenses, royalties Baker's Seasoned Drapes have a possible patent to be established in the future for current intellectual property. Governmental approvals The business is not far enough along in its stage to initiate this section but intends to comply with all government requirements and regulations. Product/service limitations All products will be delivered and installed with warrant to craftsmanship. Product/service liability Since quality is of the utmost importance next to service, I will ensure customer satisfaction with every order. If fabric was flawed, or custom product was made incorrectly, this will be shipped back to fabricator for repair or a local seamstress will be used to correct the issue in a more expedited manner. These decisions will be made at owner's discretion. The customer will be held liable for the color, fabric and style chosen which will be held accountable on the contract. The business will be insured with general liability insurance up to $10,000. Related products/services and spin-offs The company will provide free in home consultations for the first 30 days of business. We plan on marketing the free consultations prior to opening to create a wave of anticipation and to get schedule appointments. The structure after 30 days will require a small trip charge of $10 in order to recoup costs of time & gas. The trip charge will be waived if a sale takes place. New inventive intellectual property is not available to discuss yet. Production The marketing, decorator consultation, sales, hardware, fabric, customer service will be produced internally. Fabrication and Installation will be subcontracted. Facilities This is a home-based business. The business will be utilizing a 300 square foot space with in owner’s home which provides adequate space for operations. Payless receiving Storage will be a primary place of receiving, shipping and storing supplies, products and orders ready for installation. Suppliers Baker’s Seasoned Drapes is in the process of investigation with a goal to build a network of suppliers and subcontractors. Environmental factors Baker's Seasoned Drapes will offer all customers with the benefit to reduce energy consumption within their homes or offices by producing all draperies with insulated lining available on all drapery with various insulating levels. The owner will also initiate a recycle plan to all inner employees for all office & shipped supplies like paper, plastic and packing I know this is a whopper so any advice or quick review would be appreciated immensley, I have to turn this in today .